Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings steadiness and clear direction to complex tax problems. Since 1988, we’ve guided individuals, families, and business owners through understanding their situations, exploring every option, and following a practical resolution plan. We go beyond mere form preparation or balance negotiation: we trace the full story behind an issue, correct errors, and design strategies based on each client’s real circumstances. Our approach features nearly four decades of hands-on experience, direct personal guidance without judgment, careful review of prior returns and supporting records, representation before the IRS when appropriate, bespoke solutions, and continued support after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters examines the full story behind tax problems, corrects what needs correcting, and builds a strategy tailored to each client. They also handle form preparation and balance negotiations when appropriate, but emphasize comprehensive solutions rather than quick fixes.
How long has Tax Matters been helping clients?
Tax Matters has been in practice since 1988 and brings nearly four decades of hands-on tax experience. That longevity informs their careful, methodical approach to resolving issues.
Who does Tax Matters work with?
They assist individuals, families, and business owners with complicated tax situations. The focus is on understanding each client's unique circumstances and identifying every available option.
Can Tax Matters represent me before the IRS?
Yes—Tax Matters provides representation before the IRS when appropriate. They will assess whether representation is needed as part of the overall resolution strategy.
Will you review my prior tax returns and records?
Yes, Tax Matters conducts a careful review of prior returns and the underlying records to identify issues and corrections. This review helps form an accurate, tailored plan for resolution.
Do you offer support after my immediate tax problem is resolved?
Yes, Tax Matters provides continued support after the immediate problem is resolved to help ensure lasting compliance and peace of mind. Their goal is to build control and clarity, not just a short-term fix.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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